Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at questorchid@aol.com
Pricing
How Can I Purchase Plants from You?
In addition to shopping at our nursery, we also sell plants online through our website. You may also call or email us with special
requests. We recommend customers sign up for our newsletters to receive Email
Updates with new product announcements.
Does Quest Orchids Sell Wholesale?
Quest Orchids is not currently offering plants on a wholesale or bulk quantity basis.
Shipping
What Areas Can You Ship Orchids To?
We can ship to all Lower 48 states plus Puerto Rico without issue, though sometimes weather delays will occur. We use USPS and FedEx, depending on the recipient and item(s) being shipped.
Shipping to Hawaii and the US Virgin Islands will require your plants to be inspected and a Phytosanitary Certificate to be issued.
Hawaii Department of Agriculture also requires an import permit to be presented.
Shipping outside the United States varies by country and region. Orchids are legally protected by international law and CITES. For more information please visit International Shipping.
Quest Orchids can provide a Cites and Phyto for an additional charge.
How Long Will It Take My Order to Arrive?
Most orders are shipped within 7-10 business days of placing the order. This will vary during our busier times, as we always prioritize when the order is placed. For our plants to arrive in the best possible condition, we need to ship early in the week to avoid plants sitting in shipping hubs over the weekend. We also watch the weather to make sure the temperatures are not too hot or cold enroute or at the destination.
Orders should generally arrive 2-3 days after we ship,which means that orders to certain states need to be shipped earlier in theweek to arrive before the weekend. Our Shipping days are Monday and Tuesday.
The following states require a Phyto sanitary stamp (Arizona, Texas, Louisiana and California). Which Quest Orchids can provide. We cannot guarantee Acts of God.
For example, if you place your order on a Wednesday or Thursday and you live in California, your order will likely wait until the following Monday or Tuesday to ship.
Plant Information
What is a Grex?
“Grex” refers to the specific parentage used to make a hybrid (cross). Different cultivars (clonal varieties) can produce different results in the offspring. When a hybrid cross is made, all the seedlings grown from the resulting seed pod are considered to be from the same grex.
What do you mean by ‘Seedling’?
We do not use the term seedling to refer to the overall plant size. But instead, to indicate which plants are produced by seedpod culture. We should expect some variation in size, shape, color, markings and form among these plants.
What does ‘Limited Edition’ mean?
Limited Edition refers to seedling crosses or mericlones that were produced or germinated in extremely limited quantities. We may only have a few dozen plants available, and they will go on a first come basis.
What are ‘Bare-Root’ Plants?
“Bare-Root” plants may be from overgrown pots or community flats. All are ready for at least 2.5”-3” pots and may be larger as descriptions state.
What are ‘Near Blooming Size’ Plants?
“Near Blooming Size” indicates plants that are large enough to flower in season within 12-18 months or less. It does not mean that plants are shipped in bud or bloom.
What are ‘Blooming Size’ Plants?
“Blooming Size” indicates plants that are large enough to flower in season, within 12 months or less. It does not mean plants are shipped in bud or bloom.
What are ‘Standard Cattleya’?
The term Standard Cattleya generally refers to plants having a large growth habit, being a minimum of 15”-18” tall at maturity and having blooms four inches or larger in diameter. Many plants in this group are noticeably fragrant and most will require strong, indirect light to do their best. Best suited for greenhouses, and other bright light growing spaces.
What are ‘Compact Cattleya’?
Compact Cattleyas are generally 8”-12” in height when mature, with blooms smaller than four inches across. May be suitable for windowsill growing conditions and under artificial lights.
What are ‘Miniature Cattleya’?
Miniature Cattleyas will be shorter than 8” with blooms expected to be smaller than four inches in diameter. Many mini-catts will grow and flower well in a well-lit windowsill or under artificial growing lights. (Some exceptions)
